:root{--fb-bg:#ffffff;--fb-panel:#ffffff;--fb-text:#333333;--fb-accent:#1e3c72;--fb-border:#e9ecef;--fb-muted:#666666}
#feedback-widget{position:relative;z-index:900;display:inline-block}
.feedback-btn{appearance:none;border:0;background:linear-gradient(135deg,#1e3c72,#2a5298);color:#fff;border-radius:50px;padding:15px 40px;display:inline-flex;align-items:center;gap:.5rem;font-weight:700;box-shadow:0 10px 24px rgba(30,60,114,.35);cursor:pointer;font-size:18px;transition:all 0.3s ease}
.feedback-btn:hover{filter:brightness(1.1);transform:translateY(-2px);box-shadow:0 12px 28px rgba(30,60,114,.4)}
#feedback-badge{font-size:10px;padding:.25rem .4rem}

.feedback-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);backdrop-filter:blur(6px);z-index:950;display:flex;align-items:center;justify-content:center;padding:8px}
.feedback-panel{width:100%;max-width:540px;max-height:min(90vh,640px);display:flex;flex-direction:column;background:var(--fb-panel);color:var(--fb-text);border:1px solid var(--fb-border);border-radius:14px;box-shadow:0 24px 60px rgba(0,0,0,.2);overflow:hidden;animation:panelIn .16s ease-out}
.feedback-header{display:flex;align-items:center;justify-content:space-between;padding:15px 20px;background:linear-gradient(135deg,#1e3c72,#2a5298);border-bottom:1px solid var(--fb-border)}
.feedback-title{margin:0;font-size:18px;font-weight:700;color:#fff}
.feedback-close{background:transparent;border:none;color:#fff;font-size:24px;line-height:1;cursor:pointer;opacity:0.8;transition:opacity 0.2s}
.feedback-close:hover{opacity:1}
.feedback-body{flex:1;overflow:auto;padding:20px;background:#f8f9fa}
.feedback-footer{padding:15px 20px;display:flex;gap:10px;flex-wrap:nowrap;justify-content:flex-end;background:#fff;border-top:1px solid var(--fb-border)}

.form-label{display:block;color:var(--fb-muted);font-size:12px;margin:0 0 6px}
.feedback-input,.feedback-select,.feedback-textarea{width:100%;border:2px solid var(--fb-border);background:#fff;color:#333;border-radius:10px;padding:12px 15px;font-size:14px;transition:border-color .15s,box-shadow .15s;box-sizing:border-box}
.feedback-input:focus,.feedback-select:focus,.feedback-textarea:focus{outline:none;border-color:var(--fb-accent);box-shadow:0 0 0 3px rgba(30,60,114,.1)}
.feedback-textarea{min-height:100px;max-height:200px;resize:vertical}
.feedback-row{display:flex;gap:10px}
.feedback-col{flex:1}

#feedback-replies{max-height:400px;overflow-y:auto;margin-bottom:12px;padding:15px;background:#fff;border-radius:10px;border:2px solid var(--fb-border)}
#feedback-replies-list{display:flex;flex-direction:column;gap:12px}
#feedback-replies-list .item{border-radius:12px;padding:12px 15px;margin-bottom:0}
#feedback-replies-list .item-user{background:linear-gradient(135deg,#1e3c72,#2a5298);margin-left:auto;max-width:80%;border:none;color:#fff}
#feedback-replies-list .item-staff{background:#e9ecef;margin-right:auto;max-width:80%;border:1px solid var(--fb-border);color:#333}
#feedback-replies-list .meta{font-size:11px;color:rgba(255,255,255,0.8);margin-bottom:6px;opacity:0.9}
#feedback-replies-list .item-staff .meta{color:#666}
#feedback-replies-list .message-text{font-size:14px;line-height:1.5;word-wrap:break-word}
#feedback-replies-list .item-user .message-text{color:#fff}
#feedback-replies-list .item-staff .message-text{color:#333}

@keyframes panelIn{from{transform:translateY(6px);opacity:0}to{transform:translateY(0);opacity:1}}

/* Кнопки в футере модалки */
.feedback-footer .btn{padding:12px 24px;font-size:14px;line-height:1.1;border-radius:8px;border:none;cursor:pointer;font-weight:600;transition:all 0.2s}
.feedback-footer .btn-primary{background:linear-gradient(135deg,#1e3c72,#2a5298);color:#fff}
.feedback-footer .btn-primary:hover{filter:brightness(1.1);transform:translateY(-1px);box-shadow:0 4px 12px rgba(30,60,114,.3)}
.feedback-footer .btn-secondary{background:#e9ecef;color:#333;border:1px solid #dee2e6}
.feedback-footer .btn-secondary:hover{background:#dee2e6}

/* Точное центрирование панели и ужатие на маленькой высоте */
@media (min-width: 641px){
  .feedback-overlay{align-items:center;justify-content:center}
  .feedback-panel{max-width:520px;max-height:85vh}
}

/* Коррекция позиционирования под фиксированные хедеры */
@media (min-width: 641px){
  .feedback-overlay{padding-top:120px; padding-bottom:24px;}
  .feedback-panel{margin:auto;}
}

/* На мобильных чуть ниже от верха */
@media (max-width: 640px){
  .feedback-overlay{align-items:center; justify-content:center; padding-top:72px; padding-bottom:12px;}
}

/* Mobile */
@media (max-width: 640px){
  .feedback-panel{max-width:94vw;max-height:69vh;border-radius:12px}
  .feedback-row{flex-direction:column}
  .feedback-header{padding:8px 10px}
  .feedback-body{padding:10px}
  .feedback-footer{padding:8px 10px}
  .feedback-textarea{min-height:70px;max-height:150px}
}

/* Иконка для кнопки */
.feedback-btn i{font-size:20px}